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Contact Whole Latte Love Customer Service

Whole Latte Love Phone Numbers and Emails

Toll-Free Number:

  • (888) 411-5282
    Warranty Information
Call customer service
Send Message

Sales:

  • (585) 924-7170

Whole Latte Love Emails:

Customer Service
Sales/ Reservations
Is this your business?

How to Contact Whole Latte Love Customer Service?

Most Popular Number:

(888) 411-5282
Warranty Information
Total calls: 63 Issues resolved: 4 Last call: Dec 23, 2024
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PissedConsumer Reporter

If you want to order a coffee maker, espresso machine, or other goods from the Whole Latte Love online store, apply to the customer service team at the following number: 585-924-7170. Also, use it for other matters. Choose option 1 to find out about your order, shipping & tracking, refunds, or latte rewards. Regarding repair of purchased equipment, select option 2 or call the tech line at 888-411-5282. If you need help with deciding on a machine or coffee, contact the sales department by choosing option 3. To report damage or freight claim, choose option 4. Regarding repair billings, apply to the company by using the following Whole Latte Love contact 585-924-7170 and selecting option 5.

All written communication with the company takes place via the contact form on the Whole Latte Love official website. To send a letter with your questions to the company email, visit the “Contact Us” page by clicking on “Contact Us” in the “OUR COMPANY” block at the bottom. Choose “Customer Care Department (Option 1)”, “Sales Department (Option 3)”, or another option, follow the “Submit a Ticket” red hyperlink, and fill out a contact form with a detailed description of your question or request.

If you need to meet with the company’s representative to discuss cooperation or other corporate-relates issues face-to-face, visit the Whole Latte Love headquarters that is located at the following address: Whole Latte Love 2200 Brighton Henrietta Town Line Rd Rochester, New York 14623, United States. On the map, plot the route from your home to the Whole Latte Love location to visualize better how to get to the main office by car or on foot. To get access to it, follow the “Get directions” hyperlink in the “About” block of the LinkedIn page.

Whole Latte Love hours vary depending on the matter you need to solve. Regarding customer support (option 1), sales (option 3), and technical support (option 2) apply to the company between 9 a.m. and 8 p.m. EST, Monday and Thursday. On Friday and Saturday, assistance is available from 10 a.m. to 5:30 p.m. EST. As for damage/freight claims (option 4) and repair billing (option 5) such matters are solved during the following business hours: Friday through Saturday from 9 a.m. to 4 p.m. EST.

Whole Latte Love Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Whole Latte Love Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Whole Latte Love is 8884115282. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 17 seconds.

  • Be prepared for the call as Whole Latte Love may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Whole Latte Love Website:

Whole Latte Love Help Center:

Corporate Office Address:

Whole Latte Love
2200 Brighton Henrietta Town Line Rd
Rochester, New York 14623
United States

Other Info (opening hours):

Monday - Friday:

9am - 9pm EST

Saturday:

9am - 6pm EST

Sunday:

10am - 6pm EST

More contact details

Fax:

585-292-5823

Whole Latte Love Rating Based on 54 Reviews

Rating details

2.0
more details
Customer service
Website
Product or Service Quality
Price Affordability

Rating stats

Rating trend

How Good is Whole Latte Love's Customer Service?

Breya Qjs
Breya Qjs
Feels Disappointed | Jul 18, 2024

Tell Kenzie that I am still waiting for a email response from Wayne (tech support).
I do not feel any love from the tech team, none.
Fv

Read full quote
Asra Wek
Asra Wek
Feels Disappointed | Nov 01, 2023

Their customer service is terrible now. It used to be good.

Read full quote

Summary of Whole Latte Love Customer Service Calls

72 TOTAL
CALLS
00:17 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Whole Latte Love?

Product/ Service Question:

  • “Espresso machine stopped working”
  • “Problem with Profitec”
  • “Defective products want to return”

Request for Information Question:

  • “Technical support baratza sette”
  • “Help wit Gaggia anima”
  • “Ask questions about a purchase”

Shipping and Delivery Question:

  • “Order delayed”
  • “Got shipment an was charged more then I should of?”
  • “Merchandise not received”

Return/ Replace Question:

  • “Replacement part”
  • “Replacement part exobar office”

Staff Question:

  • “Service steam valve”
  • “Service question”

Account Question:

  • “Account problem”

Other Question:

  • “Need repair”
  • “#483523”
  • “Coffee machine problem”

Compare Whole Latte Love Customer Service To

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