Whole Latte Love - Poor Customer Service

Spent over $1400 on a grinder and prosumer espresso machine. Noticed grinder hopper canted and discovered motor mounting bracket broke. WLL only offers to send machine back to Rancilio and I wait on a replacement, or buy another and trust they will credit me back for second machine bought. In any case, I am not willing to be without coffee for however long all this would take, especially after this size investment.

Look elswhere befire using Whole Latte Love!

Dale T

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Value for money

  • What I liked
    • Pricing
  • What I disliked
    • After the sale customer service

Reason of review:
Poor customer service
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Rancilio Rocky Coffee Grinder
Review category
Appliances and Electronics
review #759453 by

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