Spent over $1400 on a grinder and prosumer espresso machine. Noticed grinder hopper canted and discovered motor mounting bracket broke. WLL only offers to send machine back to Rancilio and I wait on a replacement, or buy another and trust they will credit me back for second machine bought. In any case, I am not willing to be without coffee for however long all this would take, especially after this size investment.
Look elswhere befire using Whole Latte Love!
dmtiroff wrote the review because of poor customer service at Whole Latte Love and attached a photo. Reviewer claimed that he or she lost $355 and wants Whole Latte Love to have the product delivered.
The most disappointing in user's experience was after the sale customer service. Author liked the most pricing. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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