Spent over $1400 on a grinder and prosumer espresso machine. Noticed grinder hopper canted and discovered motor mounting bracket broke. WLL only offers to send machine back to Rancilio and I wait on a replacement, or buy another and trust they will credit me back for second machine bought. In any case, I am not willing to be without coffee for however long all this would take, especially after this size investment.
Look elswhere befire using Whole Latte Love!
More Review Details
|Value for money|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- After the sale customer service
- Reason of review:
- Poor customer service
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Rancilio Rocky Coffee Grinder
- Review category
- Appliances and Electronics
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